We are Legaseats — a company that has been elevating ordinary events since 2018. We’ve worked with lovely individuals to big names in the events industry. We take pride in our work and know what it’s like to work from home from parties to big events. We’ve done it all and we’d love to work with you too.
1. WHERE ARE YOU LOCATED?
We are located in Lapu lapu Avenue, Navotas City
2. HOW DO I CONTACT YOU?
You may message us on any of our social media accounts – Facebook and Instagram with our handle @legaseats. We will promptly respond to your queries.
3. WHAT KIND OF OCCASIONS OR EVENTS DO YOU CATER TO?
We have mostly catered to weddings and kiddie parties. Our items can easily be used in corporate events, social events, and photoshoots.
4. DO YOU CATER TO LOCATIONS THAT ARE OUTSIDE METRO MANILA?
Yes. In fact, we have partnered with event and wedding stylists in beautifying their events in Bulacan, Pampanga, Quezon province, Albay, and more.
5. HOW FAR IN ADVANCE SHOULD I RESERVE THE PRODUCTS THAT I NEED FOR MY EVENT?
We will accept reservations for wedding receptions one year before your big day. For other large or small events, it’s a good idea to reserve approximately three to six months before your event date.
6. I AM READY TO MAKE A RESERVATION. HOW DO I GO ABOUT PLACING AN ORDER?
When you are ready to place your order, message us at 0977 658 3900. One of our event specialists will check availability, go over pricing and delivery instructions, and answer any questions or concerns you may have at that time. Reservations require a 50% deposit.
7. HOW LONG IS THE RENTAL PERIOD?
In almost all cases, our rental rates are based on a reasonable event period. We recognize that a 24-hour rental window is a suitable rental period for any event.
8. IS A DEPOSIT REQUIRED?
Upon reserving, we will ask for 50% downpayment. Please note that full payment is due before delivery on your event date.
9. CAN I MAKE CHANGES TO MY ORDER WITHOUT BEING PENALIZED?
Of course! We recognize that guest counts are likely to fluctuate as the event date approaches. We encourage you to make a “best guess” estimate when placing your original reservation and make adjustments as you become aware they’re needed. Final changes should be made a minimum of two business days before delivery.
Within one business day of the delivery date, additions are subject to a 15% surcharge, and deletions or cancellations will be charged at full price.
10. WHAT IF I HAVE TO CANCEL MY RESERVATION?
You may cancel without penalty up to two business days before delivery. Within one business day of the delivery, cancellations will be charged at full price.
11. WHAT IS THE CHARGE FOR DELIVERY?
Delivery fees start at ₱_____ and are based on the venue’s distance from our warehouse and difficulty of delivery (multiple levels, elevator access, distance from truck parking to the event location, etc.).
12. WHAT TIME WILL MY RENTALS ARRIVE?
Delivery schedules are not completed until one business day before the delivery date. Unfortunately, late changes to existing orders and other unexpected events such as traffic and bad weather can cause delays or a shuffling of the delivery schedule. You may contact us at any time on the day of delivery and we will make a sincere effort to estimate the time of our arrival.
13. WHAT HAPPENS IF WE DAMAGE A PIECE OF RENTAL EQUIPMENT WHILE IT IS IN OUR POSSESSION?
Security of the rental equipment is the client’s responsibility. Items must be protected from theft and weather-related damage while in your possession. Otherwise, you will be charged the replacement cost of the damaged or missing items.
14. DO I GET MY MONEY BACK IF I DO NOT USE THE ITEMS?
Unfortunately, no. Once our items leave the warehouse we are not able to rent the items to other customers. Therefore, once the items are in your possession, you must pay for them.
Legaseats 